
overview.
ABOUT THE PROMPT
Delta would like to improve the experience for booking flights on a mobile device:
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Decide how you might study user needs to understand how we can improve the experience.
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Plan a study that you would complete in 2 months.
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Assume you have 1 senior researcher and 2 junior researchers to perform the work.
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You can easily travel around the world on Delta to do research work and can compensate research participants.
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PRESENTATION
Please feel free to watch this video or check out the PDF here.
